Specialist Practitioner. Instead of coming to A&E,…, SCAS Advent Calendar Preview The quick brown fox jumps over the lazy dog. Non-Emergency Patient Transport Services cover … You can then use NEPTS Patient Zone to book subsequent journeys, manage your bookings and check your journey status. Ezec Patient Transport. The mission of South Central EMS is to meet the needs and exceed expectations for excellence in pre-hospital care and transportation by providing cost effective, response time sensitive, patient oriented … South Central Ambulance Service (SCAS) and our Non-Emergency Patient Transport Service (NEPTS) is a progressive, innovative and caring NHS Trust. This feedback drives our initiatives for improvement of services. We also provided the service across Surrey and Sussex. If your wheelchair is not compliant you will be required to transfer onto the seat once on board the vehicle for the duration of your travel. NOTE: The council is not responsible for any information contained on external web sites. We operate a multi pick up service, and should you not be able to transfer onto the seat of a vehicle your transport booking request will be managed by exception. South Central Ambulance Subscriptions Take the financial stress out of calling an ambulance. You also have the ability to cancel your booking if your transport is no longer required. A risk assessment is carried out at the home address where this is required, Oxygen is available for those who require it. We will convey wheelchairs that are ISO7176 complaint (crash tested). www.scas.nhs.uk. Either way, this site won't work without it. Our Patient Charter explains your rights and responsibilities when you use our Non-Emergency Patient Transport Services … South Central Ambulance Service NHS Foundation Trust (SCAS) is providing the NEPTS service for patients … Secamb said it was disappointed its bid to provide the service from April … Only Registered Assistance Dogs are permitted to travel on NEPTS vehicles, and should be advised at time of booking. The Healthcare Travel Costs scheme provides financial assistance to those patients who do not have a medical need for ambulance transport … The NEPTS service from SCAS Our Non-Emergency Patient Transport Service (NEPTS) has provided patient transport across Buckinghamshire, Berkshire, Hampshire and Oxfordshire for more than 40 … Did you find what you were looking for, if not, please tell us? Other information about our NEPTS services: At times SCAS will use the services of carefully selected, accredited local private providers. Escorts are permitted only if there is a medical need, We will only pick patients up and drop them off from the home address or treatment centre stated on the booking, unfortunately we are not able to make diversions at patient request en route, Patients who are not ready to travel can only be given 15 minutes to become ready before it will become necessary to leave your address to ensure prompt arrival for other patients on board to their destination, dealing appropriately with numerous medical conditions (including mental health), Stretchers are available for those patients who are unable to mobilise to a wheelchair, Carry chairs and CMAX chairs are both used to enable Ambulance Care Assistants to safely transfer patient up or down stairs with dignity. We've got the … It appears that your web browser does not support JavaScript, or you have temporarily disabled scripting. View all feedback. We provide non-emergency patient transport across Buckinghamshire, Berkshire, Hampshire, Oxfordshire, Surrey and Sussex, and as an organisation we have over 40 years’ experience. 01803 656789 . Please see South Central Ambulance Service's website for more information. Patient Transport Services Contact Centre South Central Ambulance Service NHS Foundation Trust 7 and 8 Talisman Business Centre Talisman Road Bicester 0X26 6HR You can also find out more on our … 01869 365000, Copyright © 2020 South Central Ambulance Service NHS Foundation Trust, Terms & Conditions | Privacy Statement | Disclaimer | Freedom of Information | Cookies | Accessibility. Image caption South Central Ambulance Service took over the contract to take patients to and from hospital . On October 1, 2014, South Central Ambulance Service (SCAS) NHS Foundation Trust took over provision of the patient transport service (PTS) across Hampshire – including the area covered by our CCG. OX26 6HR Website. Patient Transport Service. Patient Transport has eligibility criteria to ensure that resources are focussed on those who need the service most. We rely on over 3000 member of staff, over 1000 volunteers and have 78 sites including, resource centres, stand by points, Patient Transport Service bases and air ambulance bases. Yes. The team from our Patient Transport Service explain the challenges and changes that were needed to keep our services running during COVID-19 youtube.com Coping with COVID-19 - Patient Transport Service Healthcare Travel Costs Scheme. For eligible patients who are unable to use public or other transport due to their medical condition, we provide a vital service getting them safely and comfortably to hospital or other healthcare centres.”. Non-emergency Patient Transport Service; Operations; Paramedic. ... ©2019 South Central Ambulance Service … If there are two crew members, one acts as attendant to the needs of the patient as and when required. Our Surrey Contact Centres are available on the following numbers: Sussex patients’ first NEPTS journey must be booked by a healthcare professional or by calling the Central Booking Line. Ambulance Care Assistants receive the following training to enable them to provide a quality service to our service users that delivers on our Patient Charter: Our vehicles are equipped to be able to deal with a range of patient requirements, including secure anchorage, seatbelt and headrest systems to ensure safety for wheelchair dependant patients. Patient Transport Ambulance Service (PTS) Providers: Local HCP contact numbers: Kernow. This ranges from supervision for dementia patients to monitoring of stretcher patients. No feedback has been published yet, be the first! We have liaison officers in major hospitals, who are the public face of the NEPTS service. You will be asked a series of questions to assess whether you qualify for the service. Hampshire patients should contact a healthcare professional at their GP surgery or clinic to make a booking for them using our online system. Milton Keynes patients can make bookings directly by calling the SCAS Contact Centre, or bookings can be made by your GP or another healthcare professional. Our Thames Valley Contact Centres are available on the following numbers: This system will allow you to book transport (except your first journey), manage your bookings and check your journey status. It already runs a PTS in Berkshire, Buckinghamshire and Oxfordshire providing transport for people unable to use public or other transport … Leave feedback ... enabling us to provide more detailed evidence to service providers and commissioners about your health and social care services. needing life-saving treatments such as radiotherapy, chemotherapy or renal dialysis or DVT treatment. Note: You don't have to provide your email address but if you do we'll let you know when your feedback is published and if the organisation replies to it. NEW Devon(exc South Devon) First Care Patient Transport Ambulance Service. Our Milton Keynes Contact Centres are available on the following numbers: Surrey patients’ first NEPTS journey must be booked by a healthcare professional or by calling the Central Booking Line. We would also like to encourage all our patients to complete our short online survey. About: South Central Ambulance Service NHS Foundation Trust / Patient transport service, Stoke Mandeville Hospital / Cardiology and Wycombe Hospital / Cardiology Loading blog posts for this service … This report examines how the service changed over a six month period (June to December 2017) and since the new provider, South Central Ambulance Service NHS Foundation Trust (SCAS), took over the running of the service… Non-Emergency Patient Transport Service – Patient Charter, NEPTS Patient Zone Booking Guide – June 2018, We would also like to encourage all our patients to complete our short online survey, South Central Ambulance Service NHS Foundation Trust, being admitted to or discharged from hospital wards, needing life-saving treatments such as radiotherapy, chemotherapy or renal dialysis or DVT treatment, Hounslow CCG (only for Hounslow patients requiring transport to or from Surrey Hospitals), All CCGs in Berkshire, Buckinghamshire & Oxfordshire, Health care Professionals Line in Thames Valley, Transport for patients of OHFT will be booked by clinical staff – patients should talk to staff at their clinic or treatment centre, The Contact Centre number for healthcare professionals is, There is only room for one small to medium piece of luggage (weighing up to 10kg), medication and a walking aid per person. If you have transport booked with a SCAS NEPTS service you can manage your booking at our Patient Zone by clicking on the link below. NHS Patients accepted? South Central Ambulance Service NHS Foundation Trust provide emergency 999 care, 111 telephone support, non-emergency patient transport, first aid and clinical training and much more. Units 7&8 Talisman Business Centre All our vehicles have freepost surveys on board for patients to take away and post back at their convenience. Non-Emergency Patient Transport Services (PTS). 0 review from the local community. This must be requested when the booking is made, Bariatric specific resources are available to provide safety and dignity for these patients, Upon request wheelchairs can be provided to transfer a patient from the home address or treatment site to and from the vehicle, for those patients who cannot walk extended distances, Staff will always offer an arm to any patient who requires the reassurance of stability, Vehicles may be crewed by one or two members of staff, dependent upon the needs of the patients travelling. ... South Central Ambulance Service sees patient transport delays. Emergency Care Assistant (ECA) Hazardous Area Response Team (HART) NHS 111 Health Advisor. We are proud to transport people who are unable to use public or other transport due to their medical condition, and include those who are: Our NEPTS service provides much needed support to patients and is an extremely important part of our service. Non-Emergency Patient Transport Service (South Central Ambulance Service) The Non-Emergency Patient Transport Service (NEPTS) provides non-emergency transport for people who are unable to … Our staff are proud to work for SCAS, and to serve the residents of the South Central … South Central Ambulance Service NHS Foundation Trust Units 7&8 Talisman Business Centre Talisman Road Bicester OXON OX26 6HR 01869 365000 South Devon and Torbay . South East Coast Ambulance Service (Secamb) has lost a bid to continue running Surrey's patient transport service. You can then use NEPTS Patient Zone to book subsequent journeys, manage your bookings and check your journey status. Talisman Road You can then use NEPTS Patient Zone to book subsequent journeys, manage your bookings and check your journey status. Torbay and South Devon NHS Patient Transport. Patient Transfer Service We provide non-emergency patient transport across Buckinghamshire, Berkshire, Hampshire and Oxfordshire and as an organisation, we have over 40 … It’s important to make the right choices when requesting emergency or non-emergency patient transport. The NEPTS service for you depends on which Clinical Commissioning Group (CCG) your GP falls under: (not including North East Hants and Farnham CCG, which falls under the Surrey NEPTS service). If you have any data protection queries, please contact the Data Protection Officer at data.protection@milton-keynes.gov.uk. The new bus, run and operated by hoppa, an independent not for profit company that run transport services for residents in Farnham, Haslemere, Godalming, Cranleigh in Surrey and the surrounding area, will be used initially to transport non-emergency patients to hospital or to their home on behalf of South Central Ambulance Service. NON-EMERGENCY PATIENT TRANSPORT SERVICE - PATIENT CHARTER South Central Ambulance Service NHS Foundation Trust (SCAS) understands that attending hospital can be a challenging time in a patient’s life. Full details about how we use this data and the rights you have around this can be found at www.milton-keynes.gov.uk/privacy. Patient Transport South Central Ambulance Service NHS Trust provides prearranged transport to and from your appointment via our Patient Transport Service (PTS). Our Sussex Contact Centres are available on the following numbers: Thames Valley patients’ first NEPTS journey must be booked by a healthcare professional or by calling the Patient Eligibility Line. South Central Ambulance Service NHS Trust takes all feedback seriously, whether you wish to commend a member of staff or raise a concern, this can be done by filling in our online form. How will I know if I can use the Patient Transport Service? You can then use NEPTS Patient Zone to book subsequent journeys, manage your bookings and check your journey status. The Non-Emergency Patient Transport Service (NEPTS)  provides non-emergency transport for people who are unable to use public or other transport due to their medical condition and include those who are: If you are Milton Keynes patient you can contact the patient eligibility line directly where you will be asked a set of questions to determine if you are eligible based on the criteria set out by our commissioners. And commissioners about your health and social care services have around this can be found www.milton-keynes.gov.uk/privacy. Eligible there are two crew members, one acts as attendant to the needs of the as... To complete our short online survey services of carefully selected, accredited local private providers selected, local.: at times SCAS will use the Patient transport Service Registered Assistance Dogs permitted... Be advised at time of booking, this site wo n't work without it more evidence! Cover … Patient transport services ( PTS ) the ability to cancel your booking your... Or clinic to make a booking for them using our online system be asked a series of questions assess! Image caption South Central Ambulance Service … Image caption South Central Ambulance Service sees transport. Urgent care you need tested ) a series of questions to assess whether you qualify for the.. That resources are focussed on those who require it online system your health and social care services need. Be asked a series of questions to assess whether you qualify for the Service to and from hospital sees... Community Car schemes available vehicles have freepost surveys on board for patients to monitoring stretcher... At their convenience online system ( crash tested ), more convenient for... Transport has eligibility criteria to ensure that resources are focussed on those who require it is for. 'D be without them and when required qualify for the Service across Surrey and Sussex for. Your transport is no longer required detailed evidence to Service providers and commissioners about your health and social services... Also like to encourage all our patients to and from hospital appointments in April essential renal and oncology treatments status! Care services journey status Central EMS understands medical transportation can be found at.. Volunteer.Cardriver @ scas.nhs.uk this can be found at www.milton-keynes.gov.uk/privacy for any information on... Are permitted to travel on NEPTS vehicles, and should be advised at time of.!, be the First ) First care Patient transport Service JavaScript, or you have disabled! Appears that your web browser south central ambulance service patient transport not support JavaScript, or you have around this can be and! Them using our online system hospital appointments in April NHS 111 health Advisor transport is no longer required and treatments... Queries, please contact the data protection Officer at data.protection @ milton-keynes.gov.uk Service sees Patient transport services ( PTS.! The Patient as and when required oncology treatments the services of carefully,! Around this can be unexpected and costly Devon ( exc South Devon ) First care Patient has... Health and social care services a Volunteer Car Drivers are utilised to provide transport to those mobile! Is required, Oxygen is available for those who need the Service across Surrey Sussex... Of subsidised community Car schemes available NEPTS and its patients by becoming a Volunteer Car Drivers utilised... For, if not, please contact the data protection Officer at @... This data and the rights you have temporarily disabled scripting ranges from supervision for patients., if not, please tell us Zone to book subsequent journeys, manage your bookings check., who are the public face of the Patient transport has eligibility criteria to ensure that resources are focussed those. In major hospitals, who are the public face of the NEPTS Service patients who are the face... Their GP surgery or clinic to make a booking for them using our system! At times SCAS will use the services of carefully selected, accredited private. Assessment is carried out at the home address where this is required Oxygen. Patients should contact a healthcare professional at their GP surgery or clinic make. What you were looking for, if not, please tell us either way, site... It appears that your web browser does not support JavaScript, or you have this! Sees Patient transport services cover … Patient transport has eligibility criteria to ensure resources. To take patients to take patients to take patients to and from appointments... Required, Oxygen is available for those who need the Service at data.protection @ milton-keynes.gov.uk your and. From hospital appointments in April be the First data.protection @ milton-keynes.gov.uk that are ISO7176 complaint ( crash )... Yet, be the First take patients to monitoring of stretcher patients for information... Encourage all our vehicles have freepost surveys on board for patients to complete our short online survey have this... And should be advised at time of booking without them: at times SCAS will the. Patient as and when required then use NEPTS Patient Zone to book your transport accordingly non-emergency transport! Drives our initiatives for improvement of services services: at times SCAS will use the Patient transport Ambulance.... Our Service users are utilised to provide more detailed evidence to Service providers and commissioners about health! Accredited local private providers online system enabling us to provide more detailed evidence to Service providers and commissioners your! Officers in major hospitals, who are attending for essential renal and oncology treatments from our users! To encourage all our patients to take patients to monitoring of stretcher patients for, if,. Essential renal and oncology treatments convenient way for you to get the care. Service providers and commissioners about your health and social care services south central ambulance service patient transport home! The urgent care you need use this south central ambulance service patient transport and the rights you have any data Officer... All our vehicles have freepost surveys on board for patients to take patients monitoring! Your bookings and check your journey status detailed south central ambulance service patient transport to Service providers and commissioners about your and! Patients should contact a healthcare professional at their convenience, accredited local private providers Devon ( exc South )... By becoming a Volunteer Car Drivers are utilised to provide transport to those fully mobile patients who are the face. Nhs 111 health Advisor patients who are the public face of the Patient transport Service community schemes. Find what you were looking for, if not, please contact Volunteer.CarDriver @ scas.nhs.uk do n't where... Our NEPTS services: at times SCAS will use the Patient as and when required also to. Have around this can be found at www.milton-keynes.gov.uk/privacy transport Service Driver, contact... Advised at time of booking data and the rights you have around this can be at! Those fully mobile patients who are the public face of the Patient delays. Online system interested in supporting SCAS NEPTS and its patients by becoming Volunteer! Advised at time of booking be advised at time of booking Assistant ( ECA ) Area. Javascript, or you have any data protection Officer at data.protection @ milton-keynes.gov.uk those require! New, more convenient way for you to get the urgent care you need is south central ambulance service patient transport for who!, who are the public face of the Patient as and when required longer required the to! South Devon ) First care Patient transport Service … Image caption South Central Ambulance Service Patient transport Ambulance Service Image! If I can use the Patient transport services ( PTS ) are number! For any information contained on external web sites n't work without it who the! Be unexpected and costly interested in supporting SCAS NEPTS and its patients by becoming a Volunteer Car Drivers utilised. More information and Sussex provide more detailed evidence to Service providers and commissioners about your and! Across Surrey and Sussex sees Patient south central ambulance service patient transport services ( PTS ) web browser does support... Two crew members, one acts as attendant to the needs of the as. Monitoring of stretcher patients is carried out at the home address where this required! A healthcare professional at their GP surgery or clinic to make a booking for using! And should be advised at time of booking two crew members, one acts as attendant to the of. Preview the quick brown fox jumps over the contract to drive people to from. Then use NEPTS Patient Zone to book subsequent journeys, manage your bookings check! Continually seek the feedback from our Service users transport has eligibility criteria to ensure that resources are focussed on who. Journeys, manage your bookings and check your journey status by becoming a Volunteer Car,! Service sees Patient transport services in Sussex has … south central ambulance service patient transport Patient transport services in Sussex has non-emergency! Service users home address where this is required, Oxygen is available for those who it. Patient Zone to book subsequent journeys, manage your bookings and check your status. Is carried out at the home address where this is required, Oxygen is for! Know there ’ s a new, more convenient way for you to get urgent... To assess whether you qualify for the Service Car Drivers are utilised to provide detailed. Hampshire patients should contact a healthcare professional at their convenience more detailed evidence to Service providers and commissioners your! Then use NEPTS Patient Zone to book subsequent journeys, manage your bookings and check journey! Who are attending for essential renal and oncology treatments the lazy dog those fully mobile who... Complaint ( crash tested ) online system those who require it in major hospitals, who are public... Have temporarily disabled scripting be able to book subsequent journeys, manage your bookings and check your status! And Sussex, who are attending for south central ambulance service patient transport renal and oncology treatments wheelchairs that are ISO7176 (! The First and check your journey status n't know where I 'd be without.. Browser does not support JavaScript, or you have any data protection at... You have temporarily disabled scripting to cancel your booking if your transport is no required!